Our teachers reserve time on their schedules, plan for your lessons, and invest in the long-term development of each student. To provide regular, quality lessons, the following policies need to be observed. 

Membership Tuition: 

A $35 non-refundable registration fee is due at initial sign-up. 

Returning Member is a member with one (1) or more months gap between enrollment. 

Tuition is a flat monthly fee. The monthly tuition amount is averaged out over the year allowing for holidays and breaks. Most months have four (4) or five (5) classes/lessons, and on occasion, fewer. We follow the Cherry Creek School District Calendar for major breaks such as Fall Break, Christmas Break, Spring Break, etc. The averaged tuition makes it easier for you to know that your account will be charged the exact same amount each month. 

Tuition is billed automatically to your credit card 5-6 days prior to the 1st of the following month. (“Auto-pay”) 

A $35 late fee will be charged for payment received after the 10th of each month for non auto-pay members. 

Class/Lesson spots may be forfeited if tuition is over 2 weeks late. Since all payments are automated, lateness occurs when a payment is declined. Notification of a declined payment will be sent and billing information must be updated promptly. 

No refunds, credits or discounts will be given once tuition is paid. 

PCAA Instructors CANNOT accept payments in any form. 

Students are responsible for additional costs associated with educational materials, music books, instrument rentals, accessories, etc… 

Membership Cancellation: 

Membership may be cancelled by submitting our ONLINE CANCELLATION FORM. 

Cancellation Form must be received by the 15th of the month to take effect at the end of that month. 

EXAMPLE: Cancellation Form received on the 16th of May is billed for June and takes effect at the end of June. 

There are no exceptions. 

You may withdraw the cancellation at any time before it takes effect but your teacher and/or time slot can not be guaranteed. 

A $15 returning student registration fee will be required to re-enroll once the withdrawal takes effect. 

Active membership is mandatory to participate in our events, showcases, concerts, and shows.  All registration(s) will be withdrawn at the time of membership cancellation. 

All Make-up Lesson Credit(s) on your account expires in 30 days from the cancellation effective date. 

Membership is not transferable. 

PCAA does not provide tuition refund under any circumstances. 

PCAA reserves the right to terminate membership, in which case prorated tuition will be refunded. 

Attendance: 

Students are expected to be punctual to their weekly lessons. 

Students who are late for a lesson cannot be guaranteed their lesson time. 

Missed Lesson: 

No tuition credit or refund will be provided for missed lessons. 

A Make-up Lesson Credit will be issued when a lesson is cancelled with at least 24-hour advance notice (By email or online). 

Cancellations made with less than 24-hour notice will not qualify for a Make-up Lesson Credit (This includes being sick the day of a scheduled lesson). 

No more than three (3) Make-up Lesson Credits can be pending at a time per membership. 

It can be used to schedule a Make-up Lesson online or by email at any time with your teacher or other available teacher. 

Make-up Lessons cannot be rescheduled. 

Make-up Lesson Credit(s) expires 30 days after membership ends. 

Substitutions: 

You may decide to change teacher or instrument with a 14-day advance notice before the 1st of the month. 

If your teacher is unable to teach a lesson, a substitute teacher will be arranged. 

Regular lesson cancellation policy applies to substitute teachers. No Make-up Credit is issued for last minute substitutions. 

If your teacher becomes unavailable for regular lessons, you will be provided a new teacher with similar teaching style, or the opportunity to choose a new teacher. 

Summer (June, July): 

You may exceptionally put a membership on “Summer Hold” for up to two (2) months with a 14-day notice before the 1st of the month. 

Your lesson time and teacher will be reserved only by pre-paying tuition for the returning month. (Latest resume date is August 1st). 

While on summer hold, members may exceptionally purchase individual lessons. 

Care of Students: 

PCAA is not responsible for providing before or after class care for students. 

Injuries: 

You assume all risk of injury or harm to the child(ren) or adult(s) associated with participation in musical activities at Pickering Creative Artists Academy and agree to release, indemnify, defend and forever discharge Pickering Creative Artists Academy and its officers and staff from all liability, claims, demands, damages, costs, and expenses in the unlikely event of injury sustained by your child(ren) or adult student during the course or as a result of their participation in Pickering Creative Artists Academy activities. 

Photo/Video Release: 

Unless requested in writing, Pickering Creative Artists Academy is granted permission to take photographs/videos of the students to use in brochures, websites, posters, advertisements, and other promotional materials Opus 1 Music Studio creates.  Permission is also hereby granted for Opus 1 Music Studio to copyright such photographs in its name. 

Disclaimer: 

We reserve the right to refuse service to anyone.

Policy effective upon enrollment.  Your cooperation is greatly appreciated. 
Policies & terms are subject to change.